Lickybet Privacy Policy — How Your Information Is Kept Safe

1 Introduction

Lickybet is a trusted online gaming platform for Bangladeshi players. We believe your personal information belongs to you — and protecting it is our core responsibility.

In this privacy policy, Lickybet clearly explains what data we collect, why we collect it, how we use it, and how secure your information is. By using the Lickybet website or mobile app, you are considered to have agreed to this privacy policy.

Lickybet never uses your information without your permission. Our privacy policy is built to meet international data protection standards and is updated as needed. If any part of this policy is unclear, please reach out to our support team.

2 What information is collected

Lickybet collects only the information that is necessary. We avoid collecting any data that is excessive or not required. The following outlines what is collected:

3 How information is used

Lickybet uses collected data only for specific, legitimate purposes. We never misuse your information. The purposes are clearly set out below:

• Account management: Your information is used to complete your registration, verify your account, and deliver our services.
• Financial transaction processing: Financial information is used to accurately process deposit and withdrawal requests.
• Security & Fraud Prevention: Device and behavioral data are analyzed to detect and prevent unauthorized access, fraud, and money laundering.
• Customer Support: Relevant information is used for troubleshooting and resolving complaints.
• Responsible Gaming: Player gaming patterns are analyzed to identify risky behavior and provide appropriate support.
• Legal compliance: Information is provided at the request of authorities, but only where there is a legal obligation to do so.
• Service Improvement: Anonymized statistical data is used to improve the user experience and develop new features.
• Marketing Communications: With your consent, you may be informed about promotions and offers. You can opt out at any time.

4 Who Your Information Is Shared With

Lickybet shares data with third parties only in limited, controlled circumstances. We never distribute information unnecessarily.

• Payment Processors: Only the minimum necessary information is shared with mobile banking and payment gateway providers to process transactions.
• KYC verification service: Information may be shared with authorized verification agencies for identity verification purposes.
• Law enforcement agencies: Information may be disclosed to government authorities in accordance with a court order or valid legal directive.
• Technology Service Providers: Server and cloud service providers used to operate the platform may have limited access to data under security agreements.
• Business Transfers: In the event of a change in Lickybet's ownership, data may be transferred to the new owner; however, this policy will remain in effect.

5 Cookie Policy

Lickybet uses cookies on its website to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential cookies: Required for login sessions, security verification, and core site functionality. These cannot be disabled.
• Performance Cookies: Used to analyze which parts of the site are most visited, helping us improve our services.
• Functionality Cookies: Remembers your language preference, theme settings, and other personalized choices.
• Marketing Cookies: Used to show you relevant offers and promotions. You may opt out of these at any time.

You can delete cookies or stop accepting new ones at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on the site.

6 Data Security Measures

Lickybet uses industry-leading technology and practices to protect your information. Our security infrastructure is continuously updated and monitored.

• TLS/SSL encryption: All data transfers are secured with 256-bit TLS encryption.
• Firewall Protection: Advanced firewalls and intrusion detection systems prevent unauthorized access.
• Two-Factor Authentication: An additional verification layer is active for sensitive operations.
• Regular Security Audits: Third-party security experts conduct regular system audits.
• Restricted Access: Only authorized personnel can access specific data.
• Data Backup: Regular encrypted backups are maintained to prevent any loss of data.

7 Your data rights

Lickybet fully respects your data rights. You may exercise any of the following rights at any time:

8 Data Retention Period

Lickybet does not retain data longer than necessary. Each type of information has a defined retention policy:

• Account information: Retained for the duration the account is active and for up to 5 years after closure.
• Financial transaction records: Retained for a minimum of 7 years as required by law.
• KYC documents: Retained for up to 5 years after account closure.
• Gaming Log: Retained for 2 years for security verification and dispute resolution.
• Marketing Preferences: Deleted immediately upon opt-out.

Once the retention period expires, Lickybet securely deletes or anonymizes your data so that you can no longer be identified.

9 Protection of minors

Lickybet strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect any information from minors.

• Age verification is carried out at registration. Providing a false age will result in account termination.
• If a minor's account is identified, all associated data will be deleted immediately.
• Parents and guardians can report suspicious activity and Lickybet will take prompt action.

10 Changes to the Privacy Policy

Lickybet may update this privacy policy from time to time. Changes may occur due to legal requirements, the launch of new services, or security improvements.

• You will receive notifications to your registered mobile number or email for any significant account changes.
• The date of each update will be noted at the top of the page.
• Continued use of Lickybet after any changes have been made will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

Previous versions of our policy are available upon request from the Lickybet support team. We are committed to maintaining full transparency at all times.

11 Get in Touch

For any questions, complaints, or requests regarding our Privacy Policy, please contact Lickybet's data protection team: